Q. How do I order something for personalisation?

A. ANY of our products can be personalised. If you wish to discuss a design with us BEFORE purchasing, then please contact us & we will be happy to help.

If you know what you want already, then please make your purchase & fill in the message box at checkout with your requirements & send your pictures to artwork@irontreedesigns.co.uk with your name and order number in the subject line.
WE WILL ALWAYS SEND A PROOF COPY BEFORE GOING TO PRINT
 
Q. Can I return an item if i'm not happy with it?

A. If you purchase one of our standard designs, then yes of course - however - because we always PROOF personalised items before going to print - these items are NOT refundable at all.

Q. What is the procedure for returns?

A. Should you wish to return an item to us, then please contact us in the first instance for further instruction. The customer is responsible for return postage in ALL cases

Q. Can you put ANY picture onto items?

A. Yes we can - BUT - please be aware that we need good quality, large images - we can only reproduce what you send us - we do NOT enhance photographs. In the event of a photo not being suitable - we WILL inform you & not just print it anyway.

Q. Do you do corporate / bulk orders?
A. Yes we do - please message us & we will be happy to work out a trade price for you

Q. I'm not very good with designing things, can you do it for me?
A. Yes we can - just email us with your ideas & we will work with you to get your idea into a reality


Q. I have my own tshirts - can you print onto them for me?
A.  We can do this, but we need to establish the quality / material of the item first. Please message us

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